Each topic provides practical tools that can be applied on the job &mdash where it counts

Problem-Solving and Decision-Making

— A Different View —

In today’s changing business climate, it seems managers face important problems and decisions on a daily basis which can be tedious and overwhelming to handle. When and how they are addressed is critical to achieving business results and fostering employee morale.

Problem-Solving and Decision-Making provides a new way of viewing situations that will motivate participants to move forward successfully. By utilizing a step-by-step model, problems are broken down, potential solutions are expanded and well-informed decisions are made. This course includes in-class application so new skills can be immediately applied.