Each topic provides practical tools that can be applied on the job &mdash where it counts

Relationship Awareness

— Understanding Your Style —

Relationship Awareness focuses on optimizing communication at every opportunity. There are many different communication and interaction styles. Each style works more or less effectively, depending on the situation, what task we are performing and the people involved.

In this course, participants learn to identify their own preferred communication style, how to assess others' preferred styles and how to flex their style to meet others' communication needs.